Cybersecurity is a collaborative effort between your financial institution and you. As digital banking portals become more secure, bad actors have shifted their focus to social engineering—tricking users into revealing their credentials through fake text alerts, phishing emails, or phone spoofing.
At Big Beaver Bank, we implement multi-factor authentication (MFA) and fraud monitoring tools to secure your accounts. However, it is vital to remain alert. Remember: BBB will never contact you requesting your online banking password, PIN, or MFA verification code. If you receive a text warning that your card has been locked, do not click any links. Instead, verify your card status inside our secure dashboard or contact us directly.
- Monitor Transactions: Check your online ledger weekly to identify unauthorized charges early.
- Secure Passwords: Choose unique, strong passwords. Our portal rejects compromised inputs.
- Report Losses: If you suspect card compromise, instantly lock it using our portal or visit our Lost Card Reporting Center.
For detailed information on our security protocols, visit our Legal & Security Practices Page.